Legal Documents

BD365 App Terms & Conditions –
Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using bd365 app. This is a legally binding agreement between you and us. By registering or using the platform, you agree to be bound by these terms.

Last updated: January 2026
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Key Highlights of the Terms

Key things to know before using bd365 app

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Age Verification

You must be 18 years of age or older to use the bd365 app. Accounts found to belong to minors will be closed immediately and any deposited funds will not be refunded.

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One Account Policy

Each person may only open one bd365 app account. If multiple accounts are found, all of them will be closed and bonuses may be forfeited.

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Bonus & Wagering Requirements

All bonuses on the bd365 app come with specific wagering requirements. Please read the terms carefully before claiming any bonus. Misuse of bonuses may result in account suspension.

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Payment & Withdrawal Policy

You must use your own payment method for all deposits and withdrawals. Using third-party accounts is strictly prohibited. KYC verification is required before any withdrawal can be processed.

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Prohibited Activities

Fraud, match fixing, software hacking, and any other dishonest activity are strictly prohibited on bd365 app. If such conduct is proven, the account will be permanently closed.

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Right to Amend Terms

Bd365 app reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via email or in-app notification. Continued use of the platform will be considered acceptance of the updated terms.

01 Introduction & Applicability

Welcome to bd365 app. These Terms & Conditions ("Terms") govern the use of the bd365app.com website and its associated mobile application ("Platform"). bd365 app is operated by BD365 Digital Entertainment Ltd., a legally registered online gaming company.

By accessing the platform, registering, or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use the platform.

These Terms and Conditions have been written in Bengali for the convenience of our Bangladeshi users. However, in the event of any legal dispute, the English version shall be considered final.

02 Account Registration

To create an account on the bd365 app, you must provide the following information accurately:

  • Full legal name (as it appears on your National ID)
  • An active mobile number registered in your name
  • Correct date of birth
  • A valid email address
  • Current residential address

Bd365 app reserves the right to close any account at any time if it was registered using false or inaccurate information. In such cases, any funds or bonuses in the account may be forfeited. You are solely responsible for the security of your account. Never share your password with anyone.

Important: Each individual may only operate one bd365 app account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.

03 Age Eligibility & Requirements

Bd365 app is strictly for individuals aged 18 and above. Minors are prohibited from creating or using an account under any circumstances. bd365 app is committed to protecting minors from gambling.

The following individuals are not eligible to use bd365 app:

  • Anyone under 18 years of age
  • Residents of countries where online betting is prohibited by law
  • Employees of bd365 app and their immediate family members
  • Those who have previously been permanently banned from the bd365 app
  • Individuals enrolled in a self-exclusion program

04 Deposits & Payments

Bd365 app supports a range of payment methods for deposits, including bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳500. No charges are applied on our end, though your payment provider may apply their own fees.

All deposits must be made using your own payment method. Deposits made through a third-party account will be returned and the account may be subject to investigation.

  • Minimum deposit: ৳500
  • Maximum daily deposit: ৳2,00,000
  • Deposits are typically credited instantly
  • If there is any delay, please contact the support team

05 Withdrawal Policy

To withdraw funds from the bd365 app, your account must have completed KYC verification. Withdrawal requests are typically processed within 1–3 business days.

  • Minimum withdrawal: ৳1,000
  • Maximum daily withdrawal: ৳5,00,000
  • Withdrawals can only be made to an account registered in your own name
  • Withdrawals must be made to the same payment method used for the deposit (where applicable)

If you experience any issues with the withdrawal process, please contact bd365 app customer support. We are committed to resolving all issues as quickly as possible.

Deposited funds must be wagered at least once before a withdrawal can be requested (in accordance with our anti-money laundering policy).

06 Bonuses & Promotions

The bd365 app offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that you must read before claiming.

  • Welcome Bonus: A bonus on your first deposit as a new member. Specific wagering requirements apply.
  • Reload Bonus: A deposit bonus for regular members, available on a weekly or monthly basis up to a set amount.
  • Cashback: Cashback is awarded on losses within a specified period at a set rate.
  • Referral Bonus: Refer a friend and both of you will receive a bonus.

Warning: Any attempt to abuse bonuses or collect bonuses through multiple accounts will result in forfeiture of all bonuses and may lead to account closure.

07 Betting Rules

The following rules apply to all bets placed on the bd365 app. Once a bet is confirmed, it cannot be changed or cancelled unless the bd365 app management decides to do so for exceptional reasons.

  • Minimum bet amount: ৳50
  • Maximum single bet: may vary depending on the market and event
  • If a bet is voided due to a technical error, the stake will be refunded
  • If any changes occur before a match begins (such as a venue change), bd365 app reserves the right to void the affected bets
  • Bets accepted before an odds change in live betting will remain valid

08 Prohibited Activities

The following activities are strictly prohibited on bd365 app and will result in permanent account closure:

  • Match fixing or attempting to manipulate the outcome of any sports event
  • Betting using bots or automated software
  • Attempting to hack the platform's code or bypass its security measures
  • Money laundering or transacting with funds from illegal sources
  • Collecting bonuses through multiple accounts (arbitrage betting)
  • Stealing another user's information or providing fraudulent details
  • Exploiting platform vulnerabilities or bugs for personal gain

09 KYC Verification

Bd365 app follows internationally recognized KYC (Know Your Customer) standards. Identity verification is mandatory for processing withdrawals or conducting transactions above a specified limit.

Documents required for KYC verification:

  • A clear photo of your National ID (NID) or passport
  • Selfie (with ID card)
  • Proof of current address (utility bill or bank statement — issued within the last 3 months)
  • Proof of payment method ownership

KYC verification is typically completed within 24–48 hours. Withdrawals may be temporarily on hold while verification is in progress.

10 Data Protection

Bd365 app treats the protection of your personal data as a top priority. We collect, store, and use your information solely for the purpose of providing our services.

  • Your information is never sold to third parties
  • Information may be shared in response to lawful requests from law enforcement agencies
  • All data is secured with 256-bit SSL encryption

For more details, visit our Privacy Policy Read.

11 Responsible Gaming

Bd365 app is deeply committed to responsible gaming. We believe entertainment should never become a burden. To support our users, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Self-Exclusion: Take a break from the platform for a set period of time
  • Cooling-Off Period: Temporarily suspend your account
  • Reality Check: Periodic reminders showing how long you have been playing

For more details, visit our Responsible Gaming View page.

12 Account Suspension & Closure

Bd365 app reserves the right to temporarily suspend or permanently close any account for the following reasons:

  • Violation of any provision of these Terms
  • Providing false or incomplete information
  • Fraudulent activity or suspicious transactions
  • Failure to complete KYC verification
  • Court orders or directives from regulatory authorities

Before closing an account, the bd365 app typically sends an email notification. However, in cases of serious violations, the account may be closed without prior notice. Any valid balance remaining in a closed account (where no rules have been violated) will be refunded subject to verification.

13 Limitation of Liability

The bd365 app is not liable for the following:

  • Bets or games interrupted due to internet connectivity issues
  • Losses resulting from issues with the user's own device or software
  • Disruption of third-party services (payment gateways)
  • Missed opportunities due to unexpected server downtime
  • Any loss resulting from sharing account credentials with another person

Under all circumstances, the maximum liability of bd365 app shall be limited to the principal amount of the relevant transaction. No compensation will be provided for indirect or consequential losses.

14 Dispute Resolution

The following process will be followed for any dispute between the bd365 app and a user:

  • Step One: Contact customer support directly. Most issues are resolved within 24–48 hours.
  • Step Two: If the issue remains unresolved, please submit a formal complaint. We will respond in writing within 7 business days.
  • Step Three: If both parties agree, disputes will be resolved through a neutral mediator.

In the event of a dispute over the outcome of any bet, the system records of bd365 app shall be considered final. However, if a system error is proven, appropriate corrective action will be taken.

Dispute-related complaints must be submitted within 30 days of the incident. Claims filed after this period may not be accepted.

15 Terms Updates & Contact

Bd365 app reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified in advance via their registered email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the revised terms.

For any questions or comments regarding these Terms and Conditions, please get in touch with us:

  • Email: support@bd365app.com
  • Help Center: Help Center page View
  • Live Chat: Available 24/7 (after login)

Thank you sincerely for your trust and confidence in bd365 app. We're always here for you.

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