Data Protection Policy

BD365 App Privacy Policy –
Your Data Is Safe With Us

This Privacy Policy clearly explains how your personal information is collected, stored, and kept secure on the bd365 app. We believe transparency is the foundation of trust.

Last Updated: January 2026
🔐
256-bit SSL
Encryption Protection
🚫
Not for Sale
Third-Party Data
👁️
Transparent Policy
Use of Information
Your Rights
Data Deletion

Our Commitment to Protecting Your Privacy

Bd365 app respects your data and is committed to keeping it fully secure

🔒

End-to-End Encryption

Every transaction and piece of personal information on the bd365 app is protected by 256-bit SSL encryption — a security standard that meets international banking requirements.

🛡️

No Sale of Data

Your personal information is never sold to third parties. bd365 app uses data solely for the purposes of improving our services and maintaining security.

Consent-Based Collection

Bd365 app only collects your data with your consent. You can withdraw that consent at any time and request that your data be deleted.

🍪

Cookie Controls

You have full control over which cookies you accept on bd365 app. We do not use unnecessary tracking cookies.

📋

Transparent Data Use

Bd365 app always clearly states how your information is being used. Your data is never used for any undisclosed purpose.

Fast Request Resolution

Requests to correct, delete, or export your data are processed by bd365 app within 48 hours. Our dedicated privacy team is always here to help.

01 Introduction & Scope

Welcome to bd365 app. This Privacy Policy ("Policy") applies to the collection, storage, and use of personal information by users of the bd365app.com website and its associated mobile application ("Platform").

Bd365 app believes your privacy is a fundamental right. This policy sets out in full transparency how we handle your data. By using the platform, you are considered to have accepted the terms of this Privacy Policy.

If you have any questions or concerns, please reach out to us at support@bd365app.com. We are committed to responding promptly and satisfactorily to every inquiry.

This Privacy Policy was written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall prevail.

02 What Information We Collect

Bd365 app collects your information in several ways. The three main categories of data are outlined below:

Information you provide directly:

  • At registration: full name, date of birth, mobile number, email address, and residential address
  • During KYC verification: national ID details, passport number, and selfie
  • At the time of payment: mobile banking number or bank account details
  • When contacting support: your messages and any attached files

Automatically Collected Data:

  • IP Address & Approximate Location
  • Device Type, Operating System & Browser
  • Platform activity logs (login times, pages visited)
  • Betting history and transaction records
Data Type Purpose of Collection Mandatory?
Name & Contact Information Account Creation & Verification Yes
Identity Document KYC & Age Verification For Withdrawals
Payment Information Transaction Processing Yes
Device & IP Information Security & Fraud Prevention Automatic
Betting History Service Improvement & Compliance Automatic

03 How We Use Your Data

Bd365 app uses the information it collects for the following legitimate purposes only. Your data is never used beyond what is listed here:

  • Service Delivery: To manage your account, process bets, and complete withdrawals.
  • Identity Verification: To complete the KYC process and verify age eligibility.
  • Security Assurance: To detect and prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To respond to your complaints and questions and to resolve issues.
  • Personalized Experience: To show you promotions and offers tailored to your preferences.
  • Legal Compliance: To meet regulatory requirements and ensure legal compliance.

bd365 app never sells your data to advertisers. All third-party data sharing is governed by strict contractual agreements.

04 When & With Whom Your Information Is Shared

Bd365 app does not share your information with third parties — except in the following limited circumstances:

  • Payment Providers: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Law Enforcement: Data may be disclosed in response to a valid court order or lawful request from a government authority.
  • Technology Partners: Technology service providers involved in platform operations receive only limited data under strict confidentiality agreements.
  • Business Transfers: In the event that bd365 app is transferred to another entity, you will be notified in advance before any data is transferred.

Important: bd365 app never sells or rents your data to marketing agencies, advertisers, or any other third party for commercial purposes.

05 Data Retention & Period

Bd365 app retains your information only for as long as necessary. Retention periods depend on the type and purpose of the data:

  • Account Information: For the duration your account is active and for 5 years after closure (as required by law)
  • Transaction Records: 7 years from the date of the last transaction (in compliance with financial regulations)
  • KYC Documents: 5 years after account closure
  • Support Contact: 2 years after the issue is resolved
  • Cookies & Log Data: Typically 90 days to 1 year

Once the designated retention period expires, data is securely deleted or anonymized.

07 Your Rights

As a bd365 app user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@bd365app.com:

  • Right to Access: You have the right to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request that your data be deleted under certain circumstances.
  • Right to Export: You may request an export of your data in a standard format (CSV/JSON).
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Object: You can opt out of your data being used for marketing purposes.

Certain data must be retained for a specified period due to legal obligations. In such cases, a deletion request may not be fully actioned.

08 Security Measures

Bd365 app follows the highest industry security standards to protect your data. Our technical and organizational safeguards are outlined below:

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Two-Factor Authentication (2FA) Support
  • Regular Security Audits & Penetration Testing
  • Passwords stored on servers in encrypted form (bcrypt hashing)
  • Automated fraud detection system to identify suspicious activity
  • Strict access controls and training for all staff

That said, no online system can guarantee 100% security. We ask that you also take precautions — use a strong password and never share your account details with anyone.

09 Minors' Data

Bd365 app is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is carried out at the point of registration.

If we discover that a minor's information has been inadvertently collected in our system, we will immediately delete that data and close the associated account.

If you become aware that a minor is using bd365 app, please notify us immediately at support@bd365app.com.

10 Third-Party Links & Services

The bd365 app platform may integrate third-party services such as payment gateways or live sports feeds. These third parties have their own privacy policies.

Bd365 app is not responsible for the privacy policies or data collection practices of any third parties. We recommend that you read the privacy policy of any third-party service before using it.

Only the minimum information necessary to process transactions is shared with our payment partners. All of them comply with international payment security standards (PCI-DSS).

11 Privacy Policy Updates

Bd365 app reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following channels:

  • A notification will be sent to your registered email address
  • A notification will be displayed when you log in to the platform
  • The "Last Updated" date at the top of this page will be revised accordingly

Updated policies take effect 30 days after publication. Continuing to use the platform during this period will be considered acceptance of the new terms. If you do not agree, you may request to close your account.

Minor updates such as spelling corrections or formatting changes may not be notified separately.

12 Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact us through any of the channels below. bd365 app aims to respond within 48 hours:

  • Email: support@bd365app.com
  • Help Center: Help Center Page Visit
  • Live Chat: Available 24/7 (after login)

We are fully committed to resolving any privacy-related concerns you may have. Your trust is our most valued asset.

🔐

Join a Safe & Trusted Platform

Your data is fully secure with bd365 app. Register today and enjoy betting with complete peace of mind.

Register for Free Log In
বাংলা